Get help with EnergyID

Check our help center

There’s a good chance your question gets answered in one of our help articles.
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Ask your EnergyID expert

If you're a member of an EnergyID group that provides support or coaching, don't hesitate to contact the group administrators for any questions. You can typically find their contact information listed on the group's public page.
Go to your groups

Contact support

If you have any specific account or billing inquiries, security concerns, or need answers that are not available in our help center, we are more than happy to assist you.
We provide support in Dutch, but you can always contact us in your native language. In that case, we will use a translation service to send you a response.
info@energieid.be

Company information

Address

EnergieID
Posthoflei 3b3
2600 Berchem

Legal structure

Recognized Cooperative Company with recognised Social Purpose - erkende CVSO / SCES agréée

Billing information

BTW: BE 0562861306 - RPR Antwerpen
KBC: BE14 7360 1056 5283 - BIC: KREDBEBB

Crossroads Bank for Enterprises

The company is registered in the CBE under number 0562.861.306